Position Description: The MENTOR Network, Field HR Director

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Opportunity Snapshot

This is a high impact role in which you will lead regional efforts to bring a multi-state field human resources (HR) organization to a new strategic level as part of a corporate-wide initiative with strong support from senior executives. You'll partner with leaders in your region to ensure your team is providing value-adding services and also contribute to cross-functional HR teams creating and implementing new processes and systems. In addition to showcasing your ability to deliver results in a growing organization, you'll support our corporate mission of providing innovative, quality services to individuals in community based settings.

To be a good fit for this opportunity you will have a broad HR background, including organizational development, employee relations, and coaching and development. Quick question for you - click here

You also will need experience managing and leading teams, supporting multiple sites, and working with front line hourly employees. In addition you'll need an operations background and an understanding of managing employees, P&Ls and costs. We're looking for a professional with demonstrated change management skills and the ability not only to envision the strategy but also to drive to results.

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses; to youth with emotional, behavioral and medically complex challenges as well as their families; and to elders in need of home care. The Redwood Group primarily operates community-based group homes for intellectually disabled adults and children.

What Else You'll Bring to the Table

In addition to the qualifications detailed above, you'll need:

A four-year college degree in Human Resources, Business or other related field.

A demonstrated ability to act as a strategic partner to business leaders. Quick question for you - click here

A collaborative approach, but also the assertiveness to stand your ground when necessary.
Outstanding interpersonal and communication abilities.
Excellent organizational skills.

Preferred but not required:

Experience with:

Worker's compensation.
Large hourly workforces distributed across many small sites, such as in the retail or restaurant industries.
Mergers and acquisitions (if you don't already have it, you'll acquire it).

SPHR certification.
A master's degree.

You also will need to be able to travel nationally 20% to 50% of the time, particularly at first as you get to know your team and the markets. This definitely is a field HR role, and we'll expect you to be a visible embodiment of our proactive and collaborative approach.

What's in It for You

Strategic impact -- you will play a key role in transforming the HR function from a transactional one into a highly strategic one, from developing and implementing systems and processes from the ground up to providing coaching and development opportunities for regional leadership. While you will implement corporate-wide initiatives in this effort, you also will customize their application to the unique needs of the markets in your region.

Innovation and transformation -- that's the theme of our new HR leadership and you'll have solid support for your activities. You also will team with colleagues in HR (HRIS, Benefits, Compensation, and others) and other areas of The MENTOR Network on corporate-wide projects.

Career development -- in two or three years (and even after a few months) you'll be able to look back and take pride in all that you've accomplished. Those successes will be visible and, as we continue to grow (we're already have 26,000 employees in 36 states delivering 15 service lines), you should be in a position to pursue multiple career paths.

Great environment -- the core competency of the Redwood Group is creating environments in which people can flourish and grow. We apply that competency in our corporate culture as well, promoting a growth-oriented, creative environment peopled by creative thinkers with varying perspectives whose one common trait is a commitment to our mission.

Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes all you would expect as well as some pleasant surprises, such as an equity program.

More About Your Role

If you're a good fit for this position, you already know most of what this job entails. However, to be sure we're providing a complete picture, here are some details. Reporting to the Vice President of Human Resources for the Redwood Group, you will provide leadership to one HR Manager in each of three to seven states. You'll partner closely with the VP of Operations for your region, and each state's HR Manager partners with that state's Director of Operations. Reporting up to the HR Manager in each state is a number of HR Generalists and Administrators. In a nutshell you will collaborate with regional leaders to plan, develop, and direct HR initiatives, programs, and activities that support the regional business group's business goals. Right off the bat you'll focus on three key objectives:

Raising the level of focus throughout the regional HR organization to be more strategic, helping all members of the regional team to establish themselves as business partners for decision makers at all levels. Quick question for you - click here

Ensuring the field HR organization is structured to support this strategic focus. These organizations have grown organically, and you'll build on strengths and address weaknesses to bring consistency and optimize the structure.
Helping design HR systems and processes at the corporate level and then implementing them in your region. Our goal is to take advantage of our size with regard to efficiencies, but you'll also be sure that regional and local HR efforts respect the individual character of each community and each market.

In addition, of course, you will oversee all aspects of day-to-day HR activities in the region, such as acting as a resource to the regional team and a point of escalation for more challenging issues. You also will be an active participant in business planning activities for the region, providing HR input on the development of strategy and policies. In all your activities you'll have access to our HR Centers of Excellence, which include Total Rewards, Workforce Strategy, Employee Relations, Learning and Development and Employee Safety and Risk.

Keys to Success

This is a change agent role at every level and, if you're the person we're looking for, that has you intrigued and inspired. We are looking for a professional who can uplift the entire HR team, both corporate and regional, by bringing ideas and insights. At the same time, change can be challenging, so you'll need to take a proactive approach to establishing your credibility and developing relationships of mutual trust and respect. You also will need to "sell" the changes via influence and motivation; occasionally you will need a firmer approach, standing your ground while still valuing trust and respect. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Who We Are

Founded in 1967 as REM, the Redwood Group operates an array of services for people who need support and assistance to live in their communities. When the first REM residence opened, community living options for people with developmental disabilities were practically non-existent. Since then, the Redwood Group/REM has pioneered a system of high quality services that has advanced the community-based model of care around the country. In 2003 REM and The MENTOR Network joined together to offer even greater options for people with developmental disabilities.

The MENTOR Network is one of shared values and resources, an organization offering those who work with us and those we serve the benefits of a strong national structure. Tying The Network together is a well-defined set of policies, procedures and quality standards that create a level of support and consistency unavailable elsewhere.

Our strategy of marrying our mission and values with business discipline and capital creation is unique. The resources of The MENTOR Network enable the organization to invest in systems that make excellence possible and we apply those systems in a way that directly benefits people with a range of needs, with impressive results.

Since its founding in 1980, The MENTOR Network has never wavered from its goals of "Building Relationships. Enhancing Lives."

We are an equal opportunity employer. EOE M/F/D/V

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