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Crystal Developer
MA - Boston
Opportunity Snapshot
This position offers you the opportunity to leverage your Crystal Reports expertise in a unique environment, showcasing your innovation and creativity to impact users across the country. Quick question for you - click here
In addition to joining a collaborative, upbeat team, you will contribute to a queue full of diverse and intriguing projects driven, in part, by our ongoing growth. Your success in this role could set you up to pursue multiple career paths, and along the way you'll support The MENTOR Network's mission of providing people with innovative, quality services and support that leads to growth and independence.
Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. Our strategy of marrying our mission and values with business discipline and capital creation is unique, enabling the organization to invest in systems that make excellence possible -- and we apply those systems in a way that directly benefits people with a range of needs, with impressive results.
The Role
You will develop custom reports using Crystal Reporting Services, and play an important role as we continue to implement and enhance a highly visible Network-wide billing/accounts receivable/operations system and a multiple-departmental Shared Service Center.
Reporting to the Operations Program Manager, you will join a team that includes five Developers/report writers and a Web Developer. This team focuses on a variety of operations systems, including a Client Information System, Fax/Scan technology and workflow management (Biscom including SQL databases), Internet and Intranet tools, and others. The environment is unique and there will be a learning curve, although you'll get support from team members and a good deal of documentation.
Your activities will include:
- Working with the Operations Program manager and team to:
- Develop/customize billing/accounts receivable/operations screens and Crystal Reports in accordance with the various state and Network requirements.
- Working with the development team to design, write, test, and document required programming code based on business requirements.
- Sharing knowledge of functional and technical information with other team members.
- Accurately estimating the levels of effort to accomplish various reports, projects and tasks.
- Providing technical support of the applications to the user community based on established protocols.
- An opportunity to learn and utilize Sql Reporting Services to enhance systems that support our Shared Service Center.
This team is highly collaborative and you will divide your time between team and individual activities. In addition you will work with users, via phone and email, both to clarify needs and to provide technical support.
The Requirements
To be a good fit for this opportunity you must have solid experience developing in Crystal Reports, including Crystal Reports XI, and a strong understanding of the development lifecycle. Just as important will be your interpersonal skills and ability to work effectively with teammates and the user community. We're looking for a flexible professional who is open to acquiring new knowledge as well as learning new ways of applying existing knowledge.
In addition, you'll need:
- An associate's degree; a bachelor's is preferred.
- A demonstrated ability to:
- Analyze requirements and generate technical specifications.
- Meet deadlines on a consistent basis.
- Provide task estimates and then produce within those time estimates.
- Be flexible and adaptable to the challenges of a unique environment with complex reporting needs.
- Multi-task in a dynamic environment
- Work as an individual contributor or in a team environment.
- Excellent verbal and written communications skills.
Preferred but not required:
- Experience in the healthcare industry.
- Experience with Sql Reporting Services.
- Experience using Crystal reports in creative ways.
- Experience with Business Objects XI (BOXI).
Why MENTOR
Professional development -- you can count on learning new technologies and processes as you acquire broad exposure to multiple applications and platforms. We place a high value on knowledge transfer and, just as we'll expect you to help others learn what you know, we'll also make sure others share their knowledge with you. In the larger picture, we are proactive about helping our employees identify areas for growth and then achieve that growth.
Career options -- as The MENTOR Network continues to grow, we are always looking for proven performers to step up. You might pursue opportunities within the Project Management team, other areas of IT or even operations.
Intriguing challenges and projects -- like everyone else, we've been impacted by the economy, but we are moving forward with growth, providing our IT teams opportunities to contribute to new projects. These implementations often involve more than a thousand users in multiple states.
Great environment -- the core competency of The MENTOR Network is helping people flourish and develop. We apply that competency in our corporate culture as well, promoting a growth-oriented, creative environment peopled by creative thinkers with varying perspectives whose one common trait is a commitment to our mission. You'll find a strong sense of teamwork in a collegial, positive atmosphere.
Excellent compensation -- in addition to a competitive salary we offer comprehensive benefits.
Keys to Success
It bears repeating: our diverse environment is unique and some of the report development efficiencies you're used to may not be available. At the same time, if you enjoy being creative to resolve a challenge, you'll fit right in. You'll need, first of all, to be open to learning new approaches to development, and then to be patient as you get up to speed.
The MENTOR Network may be the "biggest small company" you've ever worked for; as "Network" implies, we are a kaleidoscope of smaller companies bound by a common vision. Corporate staff is committed to respecting the unique character and needs of each local business unit while promoting corporate best practices and intelligent design solutions.
About MENTOR
The MENTOR Network is one of shared values and resources, an organization offering those who work with us and those we serve the benefits of a strong national structure. Tying The Network together is a well-defined set of policies, procedures and quality standards that create a level of support and consistency unavailable elsewhere.
Opportunity Snapshot
This position offers you the opportunity to leverage your Crystal Reports expertise in a unique environment, showcasing your innovation and creativity to impact users across the country. Quick question for you - click here In addition to joining a collaborative, upbeat team, you will contribute to a queue full of diverse and intriguing projects driven, in part, by our ongoing growth. Your success in this role could set you up to pursue multiple career paths, and along the way you'll support The MENTOR Network's mission of providing people with innovative, quality services and support that leads to growth and independence.
Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. Our strategy of marrying our mission and values with business discipline and capital creation is unique, enabling the organization to invest in systems that make excellence possible -- and we apply those systems in a way that directly benefits people with a range of needs, with impressive results.
The Role
You will develop custom reports using Crystal Reporting Services, and play an important role as we continue to implement and enhance a highly visible Network-wide billing/accounts receivable/operations system and a multiple-departmental Shared Service Center.
Reporting to the Operations Program Manager, you will join a team that includes five Developers/report writers and a Web Developer. This team focuses on a variety of operations systems, including a Client Information System, Fax/Scan technology and workflow management (Biscom including SQL databases), Internet and Intranet tools, and others. The environment is unique and there will be a learning curve, although you'll get support from team members and a good deal of documentation.
Your activities will include:
- Working with the Operations Program manager and team to:
- Develop/customize billing/accounts receivable/operations screens and Crystal Reports in accordance with the various state and Network requirements.
- Working with the development team to design, write, test, and document required programming code based on business requirements.
- Sharing knowledge of functional and technical information with other team members.
- Accurately estimating the levels of effort to accomplish various reports, projects and tasks.
- Providing technical support of the applications to the user community based on established protocols.
- An opportunity to learn and utilize Sql Reporting Services to enhance systems that support our Shared Service Center.
This team is highly collaborative and you will divide your time between team and individual activities. In addition you will work with users, via phone and email, both to clarify needs and to provide technical support.
The Requirements
To be a good fit for this opportunity you must have solid experience developing in Crystal Reports, including Crystal Reports XI, and a strong understanding of the development lifecycle. Just as important will be your interpersonal skills and ability to work effectively with teammates and the user community. We're looking for a flexible professional who is open to acquiring new knowledge as well as learning new ways of applying existing knowledge.
In addition, you'll need:
- An associate's degree; a bachelor's is preferred.
- A demonstrated ability to:
- Analyze requirements and generate technical specifications.
- Meet deadlines on a consistent basis.
- Provide task estimates and then produce within those time estimates.
- Be flexible and adaptable to the challenges of a unique environment with complex reporting needs.
- Multi-task in a dynamic environment
- Work as an individual contributor or in a team environment.
- Excellent verbal and written communications skills.
Preferred but not required:
- Experience in the healthcare industry.
- Experience with Sql Reporting Services.
- Experience using Crystal reports in creative ways.
- Experience with Business Objects XI (BOXI).
Why MENTOR
Professional development -- you can count on learning new technologies and processes as you acquire broad exposure to multiple applications and platforms. We place a high value on knowledge transfer and, just as we'll expect you to help others learn what you know, we'll also make sure others share their knowledge with you. In the larger picture, we are proactive about helping our employees identify areas for growth and then achieve that growth.
Career options -- as The MENTOR Network continues to grow, we are always looking for proven performers to step up. You might pursue opportunities within the Project Management team, other areas of IT or even operations.
Intriguing challenges and projects -- like everyone else, we've been impacted by the economy, but we are moving forward with growth, providing our IT teams opportunities to contribute to new projects. These implementations often involve more than a thousand users in multiple states.
Great environment -- the core competency of The MENTOR Network is helping people flourish and develop. We apply that competency in our corporate culture as well, promoting a growth-oriented, creative environment peopled by creative thinkers with varying perspectives whose one common trait is a commitment to our mission. You'll find a strong sense of teamwork in a collegial, positive atmosphere.
Excellent compensation -- in addition to a competitive salary we offer comprehensive benefits.
Keys to Success
It bears repeating: our diverse environment is unique and some of the report development efficiencies you're used to may not be available. At the same time, if you enjoy being creative to resolve a challenge, you'll fit right in. You'll need, first of all, to be open to learning new approaches to development, and then to be patient as you get up to speed.
The MENTOR Network may be the "biggest small company" you've ever worked for; as "Network" implies, we are a kaleidoscope of smaller companies bound by a common vision. Corporate staff is committed to respecting the unique character and needs of each local business unit while promoting corporate best practices and intelligent design solutions.
About MENTOR
The MENTOR Network is one of shared values and resources, an organization offering those who work with us and those we serve the benefits of a strong national structure. Tying The Network together is a well-defined set of policies, procedures and quality standards that create a level of support and consistency unavailable elsewhere.
